Orders placed before 12 PM CST go out the same day. Orders placed after this time will go out the next business day.
How long does Domestic Shipping take?
After processing your order, shipping can take 2-5 business days depending on your location and the shipping times for the company that provides the best rate for your location. We cannot control the speeds at which these items travel while in the possession of any of the mail delivery companies. These time frames are an estimation that are given to us by them.
After processing your order, shipping takes at least 7 business days for UPS, Fedex, or DHL. We cannot control the speeds at which these items travel while in their possession. These time frames are an estimation given to us by these companies.Can I change my shipping address?
Since orders are shipped by noon each day, we can only change addresses if an order has not already shipped. If we haven't already shipped your item, then should send an email to support@solkendamas as quickly as possible so that we can handle your request.How can I track my order?
Once your order has been processed and shipped, you should receive an email with tracking information. If you do not receive an email with tracking information after a full business day from your order, please send an email with your order number to firstname.lastname@example.org and we’ll help you find your tracking information.
My order has already shipped, and it has the wrong address. What now?
Your order will be going to that address, as that is what where the order was instructed to go. If the order is returned to us, we can rearrange shipping. Please email us with your exact situation and order number so that we can see what solutions are possible. We would like to encourage you to create a customer account with a default shipping address, so that your orders will automatically go to the correct location in the future!